A. You are requested to input order number and user name for on line registration. If you do not have this information, please send an e-mail to the developer at the email address below and request for the information. Remember to mention the agent or retailer name you purchased TT3 from:

cs@acrotec.com

After registration, you can use TT3 on your computer permanently without being requested for registration any more. The registration information will be expired after a while. If afterward you need to install TT3 to another computer, you have to send us an email and we would add the info for registration again. This arrangement is to prevent pirate.

A. Yes, you may use our iDownloader software to download Singaporean stock prices. We also provide historical data since Jan 2000. Please refer to the following website:
http://www.acrotec.com/data/idrsg.html
Before you start updating the data with iDownloader, you should download the historical data and following the instruction herein:
http://www.acrotec.com/data/sgdata.html

A. You can download US stock prices with TT3 with internet connected. Simply type a stock code at the combo box on the first toolbar with the text "Enter Stock Code" and enter, the stock prices can be downloaded in seconds. Say, try "MSFT" and enter. 
It can also download Singaporean and Indian stock prices. For Singaporean stocks, try "DBSM.SI" for DBS Group Holdings and  "INFY.BO" for Infosys of India.
 

A. You may convert Metastock format into Text format data using the MS Downloader. When you are converting metastock format into txt format, you need to select date, open, high, low, close, volume and open interest only. Please don't select ticker symbol and time.
The valid text data format is:
yyyymmdd, open, high, low, close, volume, open interest
Note that TT3 can read both date format : mm/dd/yyyy  or yyyymmdd
 

A. The possible problems are that:

     1. The data file is not in the right format, please see conversion instruction above.
     2. The data file does not have data. This may be due to busy internet traffic or busy server that leads to a time out. please download again.
     3. Download of data is incomplete, please download again.
 

A. You may create the portfolio list file. Press the first button on the toolbar, select the data files, save a name for the list file. Then, select this portfolio file in the first combo, the list of selected stock files will appear in the second combo box. Click on the file name on the second combo box, the chart will be plotted.

For a shortcut, you should put the stock data in either of the following directories, then restart the program. The file names should appear in the corresponding combo boxes:

c:\data\mkindex\
c:\data\forexmkt\
c:\data\futures\us\cme\continuous\
c:\data\futures\us\cbt\continuous\

However, this may mix the files with other files in the same directories, which is not advisable.